Shipping policy

Estimated Delivery Times

These are the estimated delivery times after we finish fulfilling your orders!

Location Standard Shipping Express Shipping
Australia

3-7 Business Days

2-3 Business Days

USA 10-14 Business Days 5-8 Business Days
Europe/UK 10-16 Business Days 5-8 Business Days
Rest of the World 15-25 Business Days 5-8 Business Days

 

Handling

We usually take 1-3 days to pack your order and send them out for delivery! However during new releases, it can take us up to 10 days to pack them depending on how many orders are placed.

 

Delivering to the EU

** Deliveries to the EU may be subject to import taxes, customs duties and other fees levied by the destination country. All orders are delivered duties unpaid and all import taxes, duties and customs fees as well as compliance with the laws and regulations of the destination country, are the customer's responsibility.

 

Wrong Address Policy

If you have made an error in providing us with your address at the checkout and your order is being returned to us -  we will need to send you an invoice to cover the cost of re-shipping the item to you. If you would like to opt for a refund, please note that we'll be happy to provide that, less the initial cost of shipping + return shipping cost.

We understand that going through this experience is frustrating! If we could do it differently we would, however we're only a small business and having to re-ship items impacts us.

In order to prevent these problems from happening in the first place, please carefully enter and review your address at the checkout! If you realize there is a problem with your address, please contact us as soon as possible if it hasn't been shipped out and we would be happy to fix it!